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Ukrainian Biofuel Portal Frequently Asked Questions

New questions, corrections, omissions, comments - please contact us

Q: I want to become a paid member. What should I do?

Q: How can I pay?

Q: Juan Tundee, GreenField Energy Kft, Hungary.
I want to upgrade My membership , please can you help me to show us how to do it.

Q: Is Ukrainian Biofuel Portal efficient?

Q: Do you assist European companies in wood pellets purchase?

Q: I am interested in registering on your website, pellets-wood.com, but I was wondering if you could supply more information on the registration process. I was wondering what types of services you provide with the paid registration as well as the membership fees. Will paying the monthly fee allow me to look at all contact information? Thank you very much for your help, Cathy Johnson?

Q: The priceplans are just far, far too high

Q: We are interested in wood pellets. Please could you send us a price list for the above products from a european country?

Q: How much business have you connected - how many buyers and sellers have you connected through your website?

Q: How many tonnes of pellets have been bought and sold using your facilitation/portal?

Q: Do you have a telephone number to be contacted on to discuss the Ukrainian Biofuel portal?

Q: Vittorio Porciani. This morning I signed up to your site. I wanted to know how to contact advertisers who offer their material.

Q: I would like to know whether I can trust that those who sell in here on your side is genuine seller, what I mean is about their companies are controle? Jes Kuhr

Q: I recently registered on this site and i found the info and details are very intriguing with high potentials of future collaboration with listed suppliers and clients. However, i have some concerns, and before proceeding i would like to make sure that all the suppliers listed are legit, and that in future contacts with any of them, the transactions will be completed from both parties. Sorry if this mail caused any inconvenience, but we have been disappointed few times before by the contacted supplier on other sites (bad quality goods, receiving our money without sending products, etc..)


Q: I want to become a paid member. What should I do?

A: First you have to be a free member on Ukrainian Biofuel Portal, then in your account section you click the link "become a paid member" and follow further instructions.
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Q: How can I pay?

A: You can make your payment via UNISTREAM, WESTERN UNION, LIBERTY RESERVE, WEBMONEY and Bank Transfer.
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Q: Juan Tundee, GreenField Energy Kft, Hungary.
I want to upgrade My membership , please can you help me to show us how to do it.

A: Step 1
Go to the page - https://pellets-wood.com/pl-reg.html
Click the price plan that matches your requirements.
Step 2
Tick the price plan once again and Select the Payment Method :
Credit Card / Paypal - immediate payment with credit card with USD
Direct Funds Transfer - WU transfer, SWIFT transfer with USD / EUR
Credits - unavailable to new members

Then click proceed and you will be redirected to the payment system website
Step 3
Do the payment with your credit card.
After the payment you will be redirected back to your user account at Ukrainian Biofuel Portal. You will be able to start working immediately.
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Q: Is Ukrainian Biofuel Portal efficient?

A: The answer depends on your goals. If your intentions are becomming an overnight millionaire, so we must upset you as the platform is not a magic wand.
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Q: Do you assist European companies in wood pellets purchase?

A: Yes, we do. Paid members can order extra services regarding documents translation, inquiries translation.
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Q: I am interested in registering on your website, pellets-wood.com, but I was wondering if you could supply more information on the registration process. I was wondering what types of services you provide with the paid registration as well as the membership fees. Will paying the monthly fee allow me to look at all contact information? Thank you very much for your help, Cathy Johnson?

A: You can read more about paid registration process - here .
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Q: The priceplans are just far, far too high

A: When setting the fees our management team analyzed our members financial capabilities. Normally people order Gold package as it is more balanced. We are mainly focused on the European countries and those who are serious in their intentions they order without hesitation.
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Q: We are interested in wood pellets. Please could you send us a price list for the above products from a european country?

A: Please, get registered and contact the sellers directly. Read more about registration tips.
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Q: How much business have you connected - how many buyers and sellers have you connected through your website?

A: In September 2010 there have been regsitered 11,232 buers and sellers.
In September 2011 there have been regsitered 14,239 buers and sellers.
In September 2012 there have been regsitered 19,748 buers and sellers.

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Q: How many tonnes of pellets have been bought and sold using your facilitation/portal?

A: Ukrainian Biofuel Portal does not have such statistics as we do not control the deals but build biofuel business community. We would appreciate any suggestion to organize such a statistics tool.
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Q: Do you have a telephone number to be contacted on to discuss the Ukrainian Biofuel portal?

A: Our contact details can be found here http://pellets-wood.com/pl-contact.html
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Q: Vittorio Porciani. This morning I signed up to your site. I wanted to know how to contact advertisers who offer their material.

A: The contact information of our advertisers is available to all our members. You can make phone calls to the advertisers or send your inquiry via Private Messages System. You message will guaranteed delivered to their mail box at the portal.
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Q: I would like to know whether I can trust that those who sell in here on your side is genuine seller, what I mean is about their companies are controle? Jes Kuhr

A: Ukrainian Biofuel Portal has been operating on biofuel market since 2007 and our English version since 2008. Free registration at UBP is available to all visitors. Producers, suppliers and buyers post their offers which are available to paid subscribers. Each offer is subjected to the process of approval. Moderators controll the correctness of the offers and take measures (deleteing, blocking profiles which seem fraudulent or unserious) in case of complaints.
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Q: I recently registered on this site and i found the info and details are very intriguing with high potentials of future collaboration with listed suppliers and clients. However, i have some concerns, and before proceeding i would like to make sure that all the suppliers listed are legit, and that in future contacts with any of them, the transactions will be completed from both parties. Sorry if this mail caused any inconvenience, but we have been disappointed few times before by the contacted supplier on other sites (bad quality goods, receiving our money without sending products, etc..)

A: Currently we have 34069 registered members and it is impossible to check them all. When our moderators notice that some of our members point as if they are from the locations different from those pointed in their profile or submit initially fraudulet offers we block them. We urge our members not to make advance payments via WU or TT
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